2017 Top-Rated Dealer
Kindle Autoplaza Receives CarGurus’ “2017 Top Rated Dealer” Award
for Highest Shopper Ratings
CarGurus, a leading consumer automotive car shopping website, today announced it has Kindle Autoplaza a top Rated Dealer.” The annual CarGurus Top Rated Dealer awards are presented to a select group of car dealerships that have received the highest average ratings from shoppers who have submitted dealership reviews on the CarGurus platform. CarGurus uses shoppers’ dealership ratings as well as comprehensive valuation analytics to help shoppers search their local marketplace and find great car deals from top-rated dealers.
“We are thrilled to recognize Kindle Autoplaza as a Top Rated Dealer,” said Sam Zales, President of Dealer Operations. “Based on CarGurus’ shoppers’ ratings, it is clear that the team at Kindle Autoplaza is delivering a superior car shopping experience for their customers, and we applaud their high standards for excellence.”
“Providing exceptional Customer service is a priority for us, and we are proud to be recognized as a Top Rated Dealer” said Peter Ferenz, General Sales Manager.
CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers. According to recent CarGurus poll, 78% of shoppers say they will not buy a car from a dealership without first seeking out reviews of that dealer from other shoppers.
About CarGurus
Founded in 2006 by Langley Steinert, co-founder of TripAdvisor, CarGurus is a leading online automotive shopping destination focused on bringing transparency and efficiency to the car research and shopping experience. The site uses technology and market data analysis to help millions of automotive shoppers search for cars and quickly identify great deals from top-rated dealers in their local area. Today, the site serves more than 23 million unique monthly users and ranks #1 among car shopping websites in the U.S. by daily unique visitor traffic. CarGurus also has sites in the UK, Canada, and Germany.
Contacts: Bonnie Vitola
Internet Sales Director
bonnie@kindleautoplaza.com
DealerRater Recognizes Kindle Auto Plaza with a Consumer Satisfaction Award The dealership is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews
Cape May Court House, NJ - January 27th, 2017 – Kindle Auto Plaza has been awarded a 2017 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service. Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year. "We'd like to congratulate Kindle Auto Plaza and all of our Consumer Satisfaction Award winners," said DealerRater CEO Gary Tucker. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Kindle Auto Plaza is hitting the mark in the U.S." Kindle Auto Plaza has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Kindle Auto Plaza's dealer page will find a "2017 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high quality dealership.
"Everyone here at Kindle Auto Plaza is proud to be an recipient of this award and look forward to providing the upmost in customer satisfaction in the coming years. Thank you to all our customers who have made this possible".
DealerRater features more than three million dealer reviews, and has an audience reach of more than 40 million car shoppers. "Thousands of dealers across the U.S. and Canada compete every year to win our coveted Dealer of the Year award," says Tucker. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region." About DealerRater Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 2.5 million sales and service reviews across 41,000 U.S. and Canadian dealerships, including a network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.